Frequently Asked Questions

Surf Lagoon is Georgia’s newest water park located in Pooler, GA. Surf Lagoon’s first phase will open in 2015, which includes the first slide tower complex, lazy river, kid’s activity area, and two zero entry beaches. We could detail every drop of water for you, but we figure you’d rather review the Frequently Asked Questions below so you can start making your way to the park even faster.

Answers

  1. When is Surf Lagoon open?

    Our full operating calendar is located on the Park information page of this website. But generally the water park will open annually in April and operate until September.  Operating hours and days may change depending upon weather and other seasonal factors.

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  2. How do I get directions to Surf Lagoon?

    Our address is 130 Towne Center Drive, Pooler, GA 31322. We are located on Towne Center Drive near the Royal Cinemas IMAX Theater.

    From I-95, take Exit 104 and head west on Pooler Parkway. Turn right on Benton Blvd and then left onto Towne Center Drive.

    From I-16, take Exit 155 and head East/North on Pooler Parkway. Turn left on Benton Blvd and then left onto Towne Center Drive.

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  3. Do you offer group rates?

    Yes we do. Please contact sales@surflagoonpooler.com for groups more than 10 people.

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  4. How can I pay for admission?

    If purchased at the main gate, we accept cash, Visa, MasterCard, Discover & American Express credit cards, as well as Surf Lagoon gift cards. You must have a valid photo ID to pay with credit card. Online we accept Visa, MasterCard, Discover & American Express credit cards.

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  5. Can I bring my own tubes or rafts?

    Guests may not bring any recreational flotation devices into the park. Surf Lagoon provides lifejackets and inner tubes free of charge on a first-come, first-serve basis. Guests may bring their own coast guard approved floatation devices.

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  6. Can I bring a picnic or a cooler?

    No outside food or beverages are allowed in the facility.

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  7. Can we leave and re-enter the park in the same day?

    Yes. Please be sure to have your wristband upon re-entry.

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  8. Do you offer food specials or catering to accommodate groups?

    Yes. For more information on our combo meals or having your group event catered please email us at sales@surflagoonpooler.com

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  9. Where are the best places to play with my toddler in the park?

    Shorebreak Beach and Shortboarders are our two most popular attractions for small children and have been designed with the toddler’s age and skill in mind.

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  10. What if there is bad weather on the day of my visit?

    It is advised that you check the local forecast for the Pooler area prior to your visit. Surf Lagoon Water Park does not close slides due to light rain. In the event of thunder and lightning, attractions will be temporarily closed. Rain checks will be provided at park management’s discretion. Refunds will be NOT be issued. Please keep in mind that if inclement weather is expected for the entire day, Surf Lagoon Water Park reserves the right to not open the facility.

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  11. What is the best time to visit Surf Lagoon?

    Every time is the best time to visit Surf Lagoon! You can review our Operating Calendar for dates and hours. Mid-week is usually the slowest time for the water park and will afford you the greatest opportunity to avoid the peak crowds.

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  12. What do I do if my party gets separated?

    It is imperative that each family establish a meeting point for family and friends. It is also recommended that younger children be shown the Guest Services building upon entry into the park, as this is where any lost parents or lost children should report to be re-united with their family. However, any Surf Lagoon team member may be approached and will assist in locating lost family or friends.

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  13. What about Water Safety?

    Surf Lagoon is staff goes through extensive training to ensure guest safety. While our staff works hard to ensure the safety of all guest we ask that parents please be mindful of their children and family members at all times. Ride safety rules are posted at each pool and slide. We request that each Guest review these thoroughly. Life jackets are provided throughout the park and their use is encouraged to provide additional safety.

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  14. What's the parking situation like?

    We have ample parking for all vehicles.

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  15. What are the height requirements/restrictions?

    There are no height restrictions on Layback Lagoon, Shorebreak Beach, and Shortboarders. Riders must be taller than 48″ inches to ride all slides. Guests between 42-48″ tall can ride on double tube slides with an adult and must wear a lifejacket. All slides have a single rider 300 lb. and 500 lb. double rider weight restriction.

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  16. Do you offer locker rentals?

    Yes. We encourage using a locker to store all valuables and personal items. Various sized lockers are available near the restrooms. Lockers can be rented with cash and/or credit/debit cards.

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  17. Are tubes available in the park?

    Yes. Courtesy tubes are provided for all slides that require a tube and Layback Lagoon.

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  18. Are Changing Rooms & Showers available?

    Yes, Surf Lagoon offers changing rooms and private showers in our Men’s & Women’s restrooms.

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  19. Does Surf Lagoon provide towels?

    Towels are NOT provided and guests are asked to bring their own. In the event towels are left at home, the Surf Shop does have towels available for sale.

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Surf Lagoon Water Park - Pooler, GA
912.988.1801 - information@surflagoonpooler.com - 130 Towne Center Dr, Pooler, Georgia 31322